{"id":759,"date":"2020-09-07T10:15:59","date_gmt":"2020-09-07T10:15:59","guid":{"rendered":"https:\/\/totemguard.com\/netsupport-servicedesk\/?page_id=759"},"modified":"2025-07-31T09:43:09","modified_gmt":"2025-07-31T09:43:09","slug":"gestion-incidencias-helpdesk-documentacion-videos-recursos","status":"publish","type":"page","link":"https:\/\/totemguard.com\/netsupport-servicedesk\/gestion-incidencias-helpdesk-documentacion-videos-recursos\/","title":{"rendered":"NetSupport ServiceDesk Recursos"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"op3-element__image op3-element-image__image\" src=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/uploads\/2014\/10\/totem-guard_grande-2.png\" alt=\"Banner de totemguard\" title=\"totem+guard-bueno-2\" width=\"1000\" height=\"175\" data-op3-attachment-id=\"\" \/><a class=\"op3-element__link op3-element-image__link op3-link\" href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/gestion-incidencias-helpdesk-itil\/\" target=\"_self\"  data-op-action=\"link\" data-op-select-funnel-step=\"\" data-op3-smooth-scroll=\"0\"><img loading=\"lazy\" decoding=\"async\" class=\"op3-element__image op3-element-image__image\" src=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/uploads\/2014\/10\/NSSD-331.png\" alt=\"Logo de Servicedesk\" title=\"NSSD-3\" width=\"220\" height=\"47\" data-op3-attachment-id=\"397\" \/><\/a><div id=\"op3-element-F2SUFwoh\" class=\"op3-element \" data-op3-uuid=\"F2SUFwoh\" data-op3-gid=\"\" data-op3-element-type=\"treemenu\" data-op3-element-spec=\"\" data-op3-element-caption=\"WP Menu #F2SUFwoh\" data-op-visibility-hidden=\"0\" data-op-element-hidden=\"0\" data-op3-style-id=\"\" data-op3-has-children=\"1\"><div class=\"op3-treemenu-content op3-background-parent\" data-op3-stack-columns-desktop=\"0\" data-op3-stack-columns-tablet=\"1\" data-op3-stack-columns-mobile=\"1\" data-op3-autosize-columns=\"0\" data-op3-menu-name=\"2\" data-op-animation=\"0\"><a aria-label=\"Menu Open\" class=\"op3-hamburger op3-element__tcp--non-a\" href=\"#\" data-op3-treemenu-styling=\"right\"><i class=\"op3-icon op3-icon-menu-34-2\" data-op3-icon=\"op3-icon-menu-34-2\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-menu-34-2\" \/><\/svg><\/i><span class=\"op3-text\">Menu<\/span><\/a><a aria-label=\"Menu Close\" class=\"op3-hamburger-close op3-element__tcp--non-a\" href=\"#\"><i class=\"op3-icon op3-icon-simple-remove-2\" data-op3-icon=\"\" aria-label=\"Menu\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-simple-remove-2\" \/><\/svg><\/i><span class=\"op3-text\">Close<\/span><\/a><div data-op3-children=\"5\"><div id=\"op3-element-mLHDTRud\" class=\"op3-element \" data-op3-uuid=\"mLHDTRud\" data-op3-gid=\"\" data-op3-element-type=\"treemenuitem\" data-op3-element-spec=\"treemenuitemlvl1\" data-op3-element-caption=\"Menu Item #mLHDTRud\" data-op-visibility-hidden=\"0\" data-op-element-hidden=\"0\" data-op3-style-id=\"\" data-op3-has-children=\"0\" data-op3-width-auto-toggle=\"1\"><div class=\"op3-treemenuitem-content op3-background-parent\" data-op3-menu-item-id=\"826\"><a aria-label=\"Link\" class=\"op3-treemenuitem-link op3-element__tcp--non-a\" href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/gestion-incidencias-helpdesk-itil\/\" target=\"_self\"><i class=\"op3-icon op3-icon-shape-star-2\" data-op3-icon=\"op3-icon-shape-star-2\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-shape-star-2\" \/><\/svg><\/i><span class=\"op3-text\">Inicio<\/span><i class=\"op3-dropdown-icon op3-icon-small-down\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-small-down\" \/><\/svg><\/i><\/a><div class=\"op3-treemenuitem-children-content op3-background-parent\"><div data-op3-children=\"0\"><\/div><div class=\"op3-triangle\"><div class=\"op3-triangle-ratio\"><div class=\"op3-triangle-wrapper\"><\/div><\/div><\/div><div data-op3-background=\"childwrap\"><\/div><\/div><div data-op3-background=\"base\"><\/div><\/div><\/div><div id=\"op3-element-QUH2Vc8P\" class=\"op3-element \" data-op3-uuid=\"QUH2Vc8P\" data-op3-gid=\"\" data-op3-element-type=\"treemenuitem\" data-op3-element-spec=\"treemenuitemlvl1\" data-op3-element-caption=\"Menu Item #QUH2Vc8P\" data-op-visibility-hidden=\"0\" data-op-element-hidden=\"0\" data-op3-style-id=\"\" data-op3-has-children=\"0\" data-op3-width-auto-toggle=\"1\"><div class=\"op3-treemenuitem-content op3-background-parent\" data-op3-menu-item-id=\"827\"><a aria-label=\"Link\" class=\"op3-treemenuitem-link op3-element__tcp--non-a\" href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/gestion-incidencias-helpdesk-funcionalidades\/\" target=\"_self\"><i class=\"op3-icon op3-icon-shape-star-2\" data-op3-icon=\"op3-icon-shape-star-2\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-shape-star-2\" \/><\/svg><\/i><span class=\"op3-text\">Funcionalidades<\/span><i class=\"op3-dropdown-icon op3-icon-small-down\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-small-down\" \/><\/svg><\/i><\/a><div class=\"op3-treemenuitem-children-content op3-background-parent\"><div data-op3-children=\"0\"><\/div><div class=\"op3-triangle\"><div class=\"op3-triangle-ratio\"><div class=\"op3-triangle-wrapper\"><\/div><\/div><\/div><div data-op3-background=\"childwrap\"><\/div><\/div><div data-op3-background=\"base\"><\/div><\/div><\/div><div id=\"op3-element-xeVmJlcE\" class=\"op3-element \" data-op3-uuid=\"xeVmJlcE\" data-op3-gid=\"\" data-op3-element-type=\"treemenuitem\" data-op3-element-spec=\"treemenuitemlvl1\" data-op3-element-caption=\"Menu Item #xeVmJlcE\" data-op-visibility-hidden=\"0\" data-op-element-hidden=\"0\" data-op3-style-id=\"\" data-op3-has-children=\"0\" data-op3-width-auto-toggle=\"1\"><div class=\"op3-treemenuitem-content op3-background-parent\" data-op3-menu-item-id=\"828\"><a aria-label=\"Link\" class=\"op3-treemenuitem-link op3-element__tcp--non-a\" href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/gestion-incidencias-helpdesk-licenciamiento\/\" target=\"_self\"><i class=\"op3-icon op3-icon-shape-star-2\" data-op3-icon=\"op3-icon-shape-star-2\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-shape-star-2\" \/><\/svg><\/i><span class=\"op3-text\">Precios<\/span><i class=\"op3-dropdown-icon op3-icon-small-down\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-small-down\" \/><\/svg><\/i><\/a><div class=\"op3-treemenuitem-children-content op3-background-parent\"><div data-op3-children=\"0\"><\/div><div class=\"op3-triangle\"><div class=\"op3-triangle-ratio\"><div class=\"op3-triangle-wrapper\"><\/div><\/div><\/div><div data-op3-background=\"childwrap\"><\/div><\/div><div data-op3-background=\"base\"><\/div><\/div><\/div><div id=\"op3-element-lQOyVVhm\" class=\"op3-element \" data-op3-uuid=\"lQOyVVhm\" data-op3-gid=\"\" data-op3-element-type=\"treemenuitem\" data-op3-element-spec=\"treemenuitemlvl1\" data-op3-element-caption=\"Menu Item #lQOyVVhm\" data-op-visibility-hidden=\"0\" data-op-element-hidden=\"0\" data-op3-style-id=\"\" data-op3-has-children=\"1\" data-op3-width-auto-toggle=\"1\"><div class=\"op3-treemenuitem-content op3-background-parent\" data-op3-menu-item-id=\"830\"><a aria-label=\"Link\" class=\"op3-treemenuitem-link op3-element__tcp--non-a\" href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/gestion-incidencias-helpdesk-productos-complementarios\/\" target=\"_self\"><i class=\"op3-icon op3-icon-shape-star-2\" data-op3-icon=\"op3-icon-shape-star-2\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-shape-star-2\" \/><\/svg><\/i><span class=\"op3-text\">Recursos<\/span><i class=\"op3-dropdown-icon op3-icon-small-down\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-small-down\" \/><\/svg><\/i><\/a><div class=\"op3-treemenuitem-children-content op3-background-parent\"><div data-op3-children=\"4\"><div id=\"op3-element-eSF0HorK\" class=\"op3-element \" data-op3-uuid=\"eSF0HorK\" data-op3-gid=\"\" data-op3-element-type=\"treemenuitem\" data-op3-element-spec=\"treemenuitemlvl2\" data-op3-element-caption=\"Menu Item #eSF0HorK\" data-op-visibility-hidden=\"0\" data-op-element-hidden=\"0\" data-op3-style-id=\"\" data-op3-has-children=\"0\" data-op3-width-auto-toggle><div class=\"op3-treemenuitem-content op3-background-parent\" data-op3-menu-item-id=\"831\"><a aria-label=\"Link\" class=\"op3-treemenuitem-link op3-element__tcp--non-a\" href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/gestion-incidencias-helpdesk-preguntas-frecuentes\/\" target=\"_self\"><i class=\"op3-icon op3-icon-shape-star-2\" data-op3-icon=\"op3-icon-shape-star-2\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-shape-star-2\" \/><\/svg><\/i><span class=\"op3-text\">FAQ<\/span><i class=\"op3-dropdown-icon op3-icon-small-down\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-small-down\" \/><\/svg><\/i><\/a><div class=\"op3-treemenuitem-children-content op3-background-parent\"><div data-op3-children=\"0\"><\/div><div class=\"op3-triangle\"><div class=\"op3-triangle-ratio\"><div class=\"op3-triangle-wrapper\"><\/div><\/div><\/div><div data-op3-background=\"childwrap\"><\/div><\/div><div data-op3-background=\"base\"><\/div><\/div><\/div><div id=\"op3-element-fu9UsA7f\" class=\"op3-element \" data-op3-uuid=\"fu9UsA7f\" data-op3-gid=\"\" data-op3-element-type=\"treemenuitem\" data-op3-element-spec=\"treemenuitemlvl2\" data-op3-element-caption=\"Menu Item #fu9UsA7f\" data-op-visibility-hidden=\"0\" data-op-element-hidden=\"0\" data-op3-style-id=\"\" data-op3-has-children=\"0\" data-op3-width-auto-toggle><div class=\"op3-treemenuitem-content op3-background-parent\" data-op3-menu-item-id=\"201\"><a aria-label=\"Link\" class=\"op3-treemenuitem-link op3-element__tcp--non-a\" href=\"http:\/\/totemguard.com\/netsupport-dna\/inventario-hardware-software-licencias\/\" target=\"_self\"><i class=\"op3-icon op3-icon-shape-star-2\" data-op3-icon=\"op3-icon-shape-star-2\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-shape-star-2\" \/><\/svg><\/i><span class=\"op3-text\">NetSupport DNA, inventario de equipos<\/span><i class=\"op3-dropdown-icon op3-icon-small-down\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-small-down\" \/><\/svg><\/i><\/a><div class=\"op3-treemenuitem-children-content op3-background-parent\"><div data-op3-children=\"0\"><\/div><div class=\"op3-triangle\"><div class=\"op3-triangle-ratio\"><div class=\"op3-triangle-wrapper\"><\/div><\/div><\/div><div data-op3-background=\"childwrap\"><\/div><\/div><div data-op3-background=\"base\"><\/div><\/div><\/div><div id=\"op3-element-P8zWxLzk\" class=\"op3-element \" data-op3-uuid=\"P8zWxLzk\" data-op3-gid=\"\" data-op3-element-type=\"treemenuitem\" data-op3-element-spec=\"treemenuitemlvl2\" data-op3-element-caption=\"Menu Item #P8zWxLzk\" data-op-visibility-hidden=\"0\" data-op-element-hidden=\"0\" data-op3-style-id=\"\" data-op3-has-children=\"0\" data-op3-width-auto-toggle><div class=\"op3-treemenuitem-content op3-background-parent\" data-op3-menu-item-id=\"200\"><a aria-label=\"Link\" class=\"op3-treemenuitem-link op3-element__tcp--non-a\" href=\"http:\/\/totemguard.com\/netsupport-manager\/control-remoto-windows-linux-mac\/\" target=\"_self\"><i class=\"op3-icon op3-icon-shape-star-2\" data-op3-icon=\"op3-icon-shape-star-2\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-shape-star-2\" \/><\/svg><\/i><span class=\"op3-text\">NetSupport Manager, control remoto<\/span><i class=\"op3-dropdown-icon op3-icon-small-down\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-small-down\" \/><\/svg><\/i><\/a><div class=\"op3-treemenuitem-children-content op3-background-parent\"><div data-op3-children=\"0\"><\/div><div class=\"op3-triangle\"><div class=\"op3-triangle-ratio\"><div class=\"op3-triangle-wrapper\"><\/div><\/div><\/div><div data-op3-background=\"childwrap\"><\/div><\/div><div data-op3-background=\"base\"><\/div><\/div><\/div><div id=\"op3-element-YIanQLDB\" class=\"op3-element \" data-op3-uuid=\"YIanQLDB\" data-op3-gid=\"\" data-op3-element-type=\"treemenuitem\" data-op3-element-spec=\"treemenuitemlvl2\" data-op3-element-caption=\"Menu Item #YIanQLDB\" data-op-visibility-hidden=\"0\" data-op-element-hidden=\"0\" data-op3-style-id=\"\" data-op3-has-children=\"0\" data-op3-width-auto-toggle><div class=\"op3-treemenuitem-content op3-background-parent\" data-op3-menu-item-id=\"203\"><a aria-label=\"Link\" class=\"op3-treemenuitem-link op3-element__tcp--non-a\" href=\"http:\/\/totemguard.com\/netsupport-notify\/mensajes-ordenadores-red\/\" target=\"_self\"><i class=\"op3-icon op3-icon-shape-star-2\" data-op3-icon=\"op3-icon-shape-star-2\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-shape-star-2\" \/><\/svg><\/i><span class=\"op3-text\">NetSupport Notify, avisos para equipos de escritorio<\/span><i class=\"op3-dropdown-icon op3-icon-small-down\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-small-down\" \/><\/svg><\/i><\/a><div class=\"op3-treemenuitem-children-content op3-background-parent\"><div data-op3-children=\"0\"><\/div><div class=\"op3-triangle\"><div class=\"op3-triangle-ratio\"><div class=\"op3-triangle-wrapper\"><\/div><\/div><\/div><div data-op3-background=\"childwrap\"><\/div><\/div><div data-op3-background=\"base\"><\/div><\/div><\/div><\/div><div class=\"op3-triangle\"><div class=\"op3-triangle-ratio\"><div class=\"op3-triangle-wrapper\"><\/div><\/div><\/div><div data-op3-background=\"childwrap\"><\/div><\/div><div data-op3-background=\"base\"><\/div><\/div><\/div><div id=\"op3-element-FQ0nAUY4\" class=\"op3-element \" data-op3-uuid=\"FQ0nAUY4\" data-op3-gid=\"\" data-op3-element-type=\"treemenuitem\" data-op3-element-spec=\"treemenuitemlvl1\" data-op3-element-caption=\"Menu Item #FQ0nAUY4\" data-op-visibility-hidden=\"0\" data-op-element-hidden=\"0\" data-op3-style-id=\"\" data-op3-has-children=\"0\" data-op3-width-auto-toggle=\"0\"><div class=\"op3-treemenuitem-content op3-background-parent\" data-op3-menu-item-id=\"829\"><a aria-label=\"Link\" class=\"op3-treemenuitem-link op3-element__tcp--non-a\" href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/gestion-incidencias-helpdesk-documentacion-videos-recursos\/\" target=\"_self\"><i class=\"op3-icon op3-icon-square-download-1\" data-op3-icon=\"op3-icon-square-download-1\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-square-download-1\" \/><\/svg><\/i><span class=\"op3-text\">Pru\u00e9balo gratis<\/span><i class=\"op3-dropdown-icon op3-icon-small-down\"><svg class=\"op3-icon-svg\" width=\"1em\" height=\"1em\"><use href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/plugins\/op-builder\/public\/assets\/cache\/page__759.icons.svg?ver=1753954989#op3-icons-small-down\" \/><\/svg><\/i><\/a><div class=\"op3-treemenuitem-children-content op3-background-parent\"><div data-op3-children=\"0\"><\/div><div class=\"op3-triangle\"><div class=\"op3-triangle-ratio\"><div class=\"op3-triangle-wrapper\"><\/div><\/div><\/div><div data-op3-background=\"childwrap\"><\/div><\/div><div data-op3-background=\"base\"><\/div><\/div><\/div><\/div><div class=\"op3-triangle\"><div class=\"op3-triangle-ratio\"><div class=\"op3-triangle-wrapper\"><\/div><\/div><\/div><\/div><\/div><\/p>\n<h3>DOS OPCIONES PARA EVALUAR NetSupport SERVICEDESK <\/h3>\n<h4>#1<\/h4>\n<h4>Descarga el instalador en tu servidor<\/h4>\n<h4>#2<\/h4>\n<h4>Accede a la demo onlinesin instalaciones<\/h4>\n<p><a class=\"op3-link op3-background-ancestor\" target=\"_self\"  data-op-action=\"popoverlay\" data-op-popoverlay-trigger=\"4aXAvMso\" data-op-select-funnel-step=\"\" data-op-animation-trigger=\"scroll\" data-op-animation-style=\"scale-up\" data-op-animation-loop=\"0\" data-op-timer-minutes=\"0\" data-op-timer-seconds=\"0\" data-op3-smooth-scroll=\"0\" data-op-effect-style=\"\" data-op-effect-style-hover=\"\" data-op-courseaction=\"\" href=\"#\">Accede para probar la demo gratiso ll\u00e1manos al 932000088 para soporte t\u00e9cnico<\/a><\/p>\n<h3>V\u00eddeos explicativos para la instalaci\u00f3n<\/h3>\n<h2>\n<p>Instalaci\u00f3n SQL Server<\/p>\n<\/h2>\n<h2><\/h2>\n<h2>\n<p>Instalaci\u00f3n NetSupport ServiceDesk<\/p>\n<\/h2>\n<h2><\/h2>\n<h2>Whitepapers<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"op3-element__image op3-element-image__image\" src=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/themes\/optimizePressTheme\/lib\/assets\/images\/file_download\/icons\/style1-Pdf-64x64.png\" alt=\"\" title=\"\" width=\"64\" height=\"64\" data-op3-attachment-id=\"\" \/><\/p>\n<p><a href=\"https:\/\/totemguard.com\/docs\/11_Factores-a-considerar-al-escoger-un-software-Helpdesk.pdf\" target=\"_blank\">11 Factores a considerar al escoger un software Helpdesk<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"op3-element__image op3-element-image__image\" src=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/themes\/optimizePressTheme\/lib\/assets\/images\/file_download\/icons\/style1-Pdf-64x64.png\" alt=\"\" title=\"\" width=\"64\" height=\"64\" data-op3-attachment-id=\"\" \/><\/p>\n<p><a href=\"http:\/\/totemguard.com\/docs\/Construyendo_una_infraestructura_ITIL_en_el_ServiceDesk.pdf\" target=\"_blank\">Construyendo una infraestructura ITIL con NetSupport ServiceDesk<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"op3-element__image op3-element-image__image\" src=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/themes\/optimizePressTheme\/lib\/assets\/images\/file_download\/icons\/style1-Pdf-64x64.png\" alt=\"\" title=\"\" width=\"64\" height=\"64\" data-op3-attachment-id=\"\" \/><\/p>\n<p><a href=\"http:\/\/totemguard.com\/docs\/Practicas_ITIL_para_mejorar_flujo_de_trabajo_en_helpdesk.pdf\" target=\"_blank\">Pr\u00e1cticas ITIL para un mejor flujo de trabajo en el helpdesk<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"op3-element__image op3-element-image__image\" src=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/themes\/optimizePressTheme\/lib\/assets\/images\/file_download\/icons\/style1-Pdf-64x64.png\" alt=\"\" title=\"\" width=\"64\" height=\"64\" data-op3-attachment-id=\"\" \/><\/p>\n<p><a href=\"http:\/\/totemguard.com\/docs\/5_simples_practicas_para_reducir_el_voumen_de_llamadas_al_helpdesk.pdf\" target=\"_blank\">5 Simples pr\u00e1cticas para reducir el volumen de llamadas al helpdesk de forma inmediata<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"op3-element__image op3-element-image__image\" src=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/themes\/optimizePressTheme\/lib\/assets\/images\/file_download\/icons\/style1-Pdf-64x64.png\" alt=\"\" title=\"\" width=\"64\" height=\"64\" data-op3-attachment-id=\"\" \/><\/p>\n<p><a href=\"http:\/\/totemguard.com\/docs\/Acceder_a_servicedesk_con_dispositivo_movil.pdf\" target=\"_blank\">Acceder a ServiceDesk con dispositivo m\u00f3vil<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"op3-element__image op3-element-image__image\" src=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/themes\/optimizePressTheme\/lib\/assets\/images\/file_download\/icons\/style1-Pdf-64x64.png\" alt=\"\" title=\"\" width=\"64\" height=\"64\" data-op3-attachment-id=\"\" \/><\/p>\n<p><a href=\"http:\/\/totemguard.com\/docs\/8_consejos-para-convencer-a-los-usuarios-a-usar-el-helpdesk.pdf\" target=\"_blank\">8 Consejos para convencer a tus usuarios a usar helpdesk<\/a><\/p>\n<h2>Documentaci\u00f3n<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"op3-element__image op3-element-image__image\" src=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/themes\/optimizePressTheme\/lib\/assets\/images\/file_download\/icons\/style1-Pdf-64x64.png\" alt=\"\" title=\"\" width=\"64\" height=\"64\" data-op3-attachment-id=\"\" \/><\/p>\n<p><a href=\"http:\/\/www.netsupportsoftware.com\/resources\/manualpdfs\/NSSD_Manual_ES.pdf\" target=\"_blank\">Manual de Instalaci\u00f3n<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"op3-element__image op3-element-image__image\" src=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/themes\/optimizePressTheme\/lib\/assets\/images\/file_download\/icons\/style1-Pdf-64x64.png\" alt=\"\" title=\"\" width=\"64\" height=\"64\" data-op3-attachment-id=\"\" \/><\/p>\n<p><a href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/uploads\/2022\/09\/CrearRegistroDeAplicacionServiceDesk.pdf\" target=\"_blank\">Configuraci\u00f3n Correo Electr\u00f3nico con Office 365<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"op3-element__image op3-element-image__image\" src=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/themes\/optimizePressTheme\/lib\/assets\/images\/file_download\/icons\/style1-Pdf-64x64.png\" alt=\"\" title=\"\" width=\"64\" height=\"64\" data-op3-attachment-id=\"\" \/><\/p>\n<p><a href=\"http:\/\/www.netsupportsoftware.com\/resources\/brochurespdfs\/NSSD_bro_es_web.pdf\" target=\"_blank\">Folleto de funcionalidades<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"op3-element__image op3-element-image__image\" src=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/themes\/optimizePressTheme\/lib\/assets\/images\/file_download\/icons\/style1-Pdf-64x64.png\" alt=\"\" title=\"\" width=\"64\" height=\"64\" data-op3-attachment-id=\"\" \/><\/p>\n<p><a href=\"http:\/\/www.totemguard.com\/docs\/sd-faqs.pdf\" target=\"_blank\">Preguntas Frecuentes<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"op3-element__image op3-element-image__image\" src=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/themes\/optimizePressTheme\/lib\/assets\/images\/file_download\/icons\/style1-Pdf-64x64.png\" alt=\"\" title=\"\" width=\"64\" height=\"64\" data-op3-attachment-id=\"\" \/><\/p>\n<p><a href=\"http:\/\/www.totemguard.com\/docs\/referencias-espana.pdf\" target=\"_blank\">Referencias<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"op3-element__image op3-element-image__image\" src=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/themes\/optimizePressTheme\/lib\/assets\/images\/file_download\/icons\/style1-Pdf-64x64.png\" alt=\"\" title=\"\" width=\"64\" height=\"64\" data-op3-attachment-id=\"\" \/><\/p>\n<p><a href=\"http:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/uploads\/2016\/11\/Instalaci%C3%B3n-SQL-Server.pdf\" target=\"_blank\">Instalaci\u00f3n y configuraci\u00f3n SQL Server<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"op3-element__image op3-element-image__image\" src=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/themes\/optimizePressTheme\/lib\/assets\/images\/file_download\/icons\/style1-Pdf-64x64.png\" alt=\"\" title=\"\" width=\"64\" height=\"64\" data-op3-attachment-id=\"\" \/><\/p>\n<p><a href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/wp-content\/uploads\/2021\/04\/ActualizarServiceDesk550.pdf\" target=\"_blank\">Actualizaci\u00f3n NetSupport ServiceDesk<\/a><\/p>\n<h4>Contacta con nosotros en:<\/h4>\n<p>Ronda General Mitre 126, Planta 608021 BarcelonaTel. 93 200 00 88 Fax 932 993 159<strong>comercial@totemguard.com<\/strong><\/p>\n<h4>Nuestros Productos:<\/h4>\n<p>  <img decoding=\"async\" src=\"https:\/\/totemguard.com\/img\/NSM12\/dnaico.png\" style=\"float:left;\" alt=\"netsupport dna\"><br \/>\n\t<a href=\"http:\/\/totemguard.com\/netsupport-dna\/inventario-hardware-software-licencias\/\" title=\"DNA\" style=\"color:#ffffff;margin-left:4px;\">NetSupport DNA<\/a><\/p>\n<p>                                  <img decoding=\"async\" src=\"https:\/\/totemguard.com\/img\/NSM12\/nsmico.png\" style=\"float:left;\" alt=\"netsupport manager\"><a href=\"http:\/\/totemguard.com\/netsupport-manager\/control-remoto-windows-linux-mac\/\" title=\"Manager\" style=\"color:#ffffff;margin-left:4px;\">NetSupport Manager<\/a><\/p>\n<p>                                  <img decoding=\"async\" src=\"https:\/\/totemguard.com\/img\/NSM12\/nssico.png\" style=\"float:left;\" alt=\"netsupport school\"><a href=\"https:\/\/totemguard.com\/netsupport-school\/control-gestion-aula-tic\/\" title=\"School\" style=\"margin-left:4px; color:#ffffff;\">NetSupport School<\/a><\/p>\n<p> <img decoding=\"async\" src=\"https:\/\/totemguard.com\/img\/NSM12\/nssdico.png\" style=\"float:left;\" alt=\"netsupport servicedesk\"><br \/>\n                                  <a href=\"https:\/\/totemguard.com\/netsupport-servicedesk\/gestion-incidencias-helpdesk-itil\/\" title=\"Service Desk\" style=\"color:#ffffff;margin-left:4px;\">NetSupport Service Desk<\/a><\/p>\n<p>                                  <img decoding=\"async\" src=\"\/img\/NSM12\/nsnico.png\" style=\"float:left;\" alt=\"netsupport notify\"><\/p>\n<p>                                  <a href=\"https:\/\/totemguard.com\/netsupport-notify\/mensajes-ordenadores-red\/\" title=\"Notify\" style=\"color:#ffffff; margin-left:4px;\">NetSupport Notify<\/a><\/p>\n<p> <img decoding=\"async\" src=\"https:\/\/totemguard.com\/openathens\/wp-content\/uploads\/2022\/11\/LogoOpenAthensico.png\" style=\"float:left;\" alt=\"netsupport assist\"><br \/>\n                                  <a href=\"https:\/\/totemguard.com\/openathens\/gestion-centralizada-recursos-electronicos\/\" title=\"OpenAthens\" style=\"color:#ffffff; margin-left:4px;\">OpenAthens<\/a><\/p>\n<p>                                  <img decoding=\"async\" src=\"https:\/\/totemguard.com\/altaro\/wp-content\/uploads\/Altaro-logo-1.png\" style=\"float:left;\" alt=\"altaro\"><\/p>\n<p>                                  <a href=\"https:\/\/totemguard.com\/altaro\/\" title=\"Altaro\" style=\"color:#ffffff; margin-left:4px;\">Altaro VM Bakcup<\/a><\/p>\n<p>                                  <img decoding=\"async\" src=\"https:\/\/totemguard.com\/wp-content\/uploads\/2022\/05\/o-icon-svg-1.png\" style=\"float:left;\" alt=\"altaro\"><\/p>\n<p>                                  <a href=\"https:\/\/totemguard.com\/altaro\/backup-office-365\/\" title=\"Altaro\" style=\"color:#ffffff; margin-left:4px;\">365 Total Backup<\/a><\/p>\n<p>                                  <img decoding=\"async\" src=\"https:\/\/totemguard.com\/img\/hornetfavicon.png\" style=\"float:left;\" alt=\"365TP\"><\/p>\n<p>                                  <a href=\"https:\/\/totemguard.com\/365-total-protection\/\" title=\"365 Total Protection\" style=\"color:#ffffff; margin-left:4px;\">365 Total Protection<\/a><\/p>\n<p>                                  <img decoding=\"async\" src=\"https:\/\/totemguard.com\/img\/hornetfavicon.png\" style=\"float:left;\" alt=\"SMP\"><\/p>\n<p>                                  <a href=\"https:\/\/totemguard.com\/spam-malware-protection\/\" title=\"SpamMalwareProtection\" style=\"color:#ffffff; margin-left:4px;\">Spam &amp; Malware Protection<\/a><\/p>\n<p>                                  <img decoding=\"async\" src=\"https:\/\/totemguard.com\/img\/hornetfavicon.png\" style=\"float:left;\" alt=\"ATP\"><\/p>\n<p>                                  <a href=\"https:\/\/totemguard.com\/advanced-threat-protection\/\" title=\"ATP\" style=\"color:#ffffff; margin-left:4px;\">Advanced Threat Protection<\/a><\/p>\n<p> <img decoding=\"async\" src=\"https:\/\/totemguard.com\/img\/hornetfavicon.png\" style=\"float:left;\" alt=\"SAT\"><br \/>\n                                  <a href=\"https:\/\/totemguard.com\/security-awareness-training\/\" title=\"SecurityAwarenessTraining\" style=\"color:#ffffff; margin-left:4px;\">Security Awareness Training<\/a><\/p>\n<p>\u00a9 2022 TotemGuard Digital Security &#8211; Ronda General Mitre, 126, Planta 6, 08021 Barcelona &#8211; Tel. 932 00 00 88 &#8211;&nbsp;<a href=\"https:\/\/www.totemguard.com\/terminos-y-condiciones\" target=\"_blank;\" style=\"font-size: 9px; font-family: &quot;PT Sans&quot;, sans-serif; color: rgb(46, 130, 188); background-color: rgb(255, 255, 255);\">Pol\u00edtica de privacidad, Cookies y Aviso Legal<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>DOS OPCIONES PARA EVALUAR NetSupport SERVICEDESK #1 Descarga el instalador en tu servidor #2 Accede a la demo onlinesin instalaciones Accede para probar la demo gratiso ll\u00e1manos al 932000088 para soporte t\u00e9cnico V\u00eddeos explicativos para la instalaci\u00f3n Instalaci\u00f3n SQL Server Instalaci\u00f3n NetSupport ServiceDesk Whitepapers 11 Factores a considerar al escoger un software Helpdesk Construyendo una [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"op_builder_blank","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-759","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>NetSupport 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